Description

Speaker: David K. Aaker, IOM

This lively and interactive two-hour workshop is designed to inspire employees with tested methods to improve customer service to make positive changes that will stimulate company growth!

What would the value of your business be if you could "Add one customer for life, each day?"

Clear, specific examples of Customer Service, Communication Tools that work, the Ethics of Customer Service, and ideas that invite customers to return will be augmented by audience participation.

David will stick around after for a personal book signing.

The Chamber staff have seen David Aaker in action while attending Institute for Organization Management (IOM) designation.  We are pleased he will be sharing his customer service expertise with businesses in St. Charles County!